Occupational Health and Safety
The TOK Group recognizes that ensuring the health and safety of workers who support supply chain sustainability is its social responsibility as a company, as well as a requirement from all stakeholders. By providing comfortable and safe workplaces, TOK additionally cultivates and establishes a culture of safety. In tok Medium-Term Plan 2027, The company made “Build an environment where each employee can work safely and securely, both mentally and physically” a company-wide strategy, and
TOK is working to resolve any challenges.
Health and Safety System
With the foundation of the occupational health and safety system, which is headed by the executive department manager of the Manufacturing Department, TOK works to prevent accidents based on the annual action plan of the Safety and Health Committee. Company-wide issues that cannot be addressed by a single site alone are examined by the Safety and Health Liaison Unit, which implements the measures that must be horizontally developed across all sites and then shares information. Based on this structure, the company works to prevent injuries and fire accidents caused by chemical substances as well as severe injuries caused by machinery or heavy objects. In the event of an accident, TOK implements thorough safety measures to improve safety and rolls out such measures horizontally across the organization.
Occupational Health and Safety Policy
TOK Group, as prioritizing workers’* health and safety, fosters safety cultures by preventing accidents, disasters, and illnesses in the workplace.
* workers: any and all labor providers to TOK.
- Complies with all laws related to occupational health and safety in each country and region.
- Reduces risks by completing job hazards analysis.
- Provides comprehensive education and training for employees.
- Strives to strengthen our safety and disaster prevention systems for the purpose of minimizing and mitigating damage for accidents, disasters, or any other unforeseen event.
- Makes effective and continuous improvements by investing appropriate resources.
Prevention of Workplace Accidents
Under the Occupational Health and Safety Policy, which is based on the CSR Policy, TOK positions worker health and safety as top priorities by promoting accident, disaster, and illness prevention measures in the workplace and working to cultivate a culture of safety. In 2024 there were 12 occupational accidents (lost workday accidents: 5, without lost workday accidents: 7), which was a decrease of 2 total incidents compared to 2023, but lost workdays accidents increased by 4. The main factor in the increase was the number of fall accidents on stairs Basic Concept Key initiatives and steps among older employees, which raised the proportion of serious accidents.
• Comprehensive assessment results follow-up
TOK is confirming the implementation status and effectiveness of countermeasures based on results from the 2023 comprehensive occupational accident risk assessment at all sites. The company is also strengthening safety guidance for contractors throughout the supply chain, particularly transport companies handling chemical substances during worksite entry operations.
• From past failures to fostering a safety culture
Since 2023, TOK continued focusing on discovering potential risks and improving safety awareness through external training using past occupational accidents as case studies and participation in hazard experience centers to help workers see that accidents are directly relevant to them. The company also improved its emergency response manuals by incorporating lessons from past training and practice, conducting training for a variety of scenarios, and confirming action standards and roles to apply lessons to safety culture development.
• Enhancing the TOK Group occupational health and safety portal
TOK is enhancing the Group occupational health and safety portal to make it accessible to all employees.
· Converting actual occupational accidents (falls, chemical burns) into educational materials using photos and videos for realistic learning
· Contributing to recurrence prevention, education and training, and risk assessment reviews using accident calendars and past accident databases
· Publishing progress on risk inspection results from all sites to promote safety awareness and continuous improvements
• Improvement activities utilizing internal audit and third-party assessment opinions
TOK conducts integrated internal audits on occupational health and safety, quality, and environment, actively using auditors from other sites and new auditors to promote self-improvement while using the sites as venues for internal auditor competency improvement and information sharing. For third-party assessments, the company pursues continuous improvement of health and safety activities based on international standards through ISO 45001 (Occupational Health and Safety Management System) assessment responses. The assessments evaluate risk management validity and corrective action effectiveness, objectively confirming the maturity of the safety culture. Furthermore, through Responsible Business Alliance (RBA) audits, TOK receives third-party evaluations of our compliance with global standards in labor, health and safety, environment, ethics, and management systems, ensuring international credibility and strengthening sustainability management.


Future Issues and Initiatives
While TOK implemented a variety of different measures based on the Occupational Health and Safety policy, the company has not yet lifted the Occupational Health and Safety Emergency Declaration issued in April 2023. Behind this are partial deviations from basic rules and negative success experiences. Negative success experiences occur when veteran employees underestimate the risks based on past experience, thinking “there have been no accidents so far” or “I’ll be fine.” Going forward, TOK will implement continuous education and training for veteran employees, incorporating perspectives like “Why do we need to follow rules?” and “What happens if we don’t follow them?” TOK will raise safety awareness of all employees, improve risk assessment and RAKY activities*, and promote effective accident prevention measures. Also, centering on the Occupational Safety Management Section newly established within the EHS Department in January 2025, the company will strengthen horizontal connections among sites and promote worksite-led, worksite-autonomous operations.
* Risk Assessment & Kiken Yochi (Hazard Prediction) (RAKY) activities